Privacy Policy

At Real Rihan ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book a consultation, purchase a service, or communicate with us.

1. Information We Collect

We may collect the following information:

Personal Information

• Full name
• Mobile number
• Email address
• Country of residence
• Information you provide during consultation bookings
• CVs, resumes, visa documents, job offers, or other documents voluntarily shared for verification or review

Payment Information

Payments are processed through third-party payment providers. We do not store your complete payment card or banking information on our servers.

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of your visit
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Provide career consultation services
• Verify visa and employment-related documents
• Prepare and improve professional CVs
• Respond to inquiries and customer support requests
• Process bookings and payments
• Send appointment confirmations and service updates
• Improve our website and user experience
• Prevent fraud and misuse of our services
• Comply with legal obligations

3. Document Confidentiality

Any documents you voluntarily submit, including visas, passports, CVs, offer letters, or employment-related documents, are treated as confidential and used solely for the purpose of providing the requested service.

We do not sell or publicly share your personal documents.

4. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only:

• With trusted service providers who help operate our website or process payments
• When required by law or legal authorities
• To protect our legal rights or prevent fraudulent activity

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website performance
• Analyze website traffic
• Enhance user experience

You may disable cookies through your browser settings, although some features of the website may not function properly.

7. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment processors or analytics providers.

We are not responsible for the privacy practices of these external services. We encourage you to review their respective privacy policies.

8. Data Retention

We retain personal information only for as long as necessary to:

• Deliver our services
• Maintain business records
• Resolve disputes
• Comply with applicable laws

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where applicable
• Request information about how your data is used

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

We will respond to your request within a reasonable time.